SERVICES: CUSTOMER RETENTION STRATEGIES

Wise business owners understand the importance of retaining existing customers and keeping them happy with your services. 
Absolutely Business Solutions can help you do just that!

CUSTOMER SATISFACTION SURVEYS

Utilizing an objective 3rd party to contact your customers will increase the likelihood of getting unbiased, meaningful comments from them on how to continue to improve your company.

We'll work with you to:

• Determine your objectives for the survey
• Build insightful questions to ask your customers
  
• Identify which clients should be contacted
  
• Contact your customers on your behalf
  
• Present your results in a format that encourages you to take action

CUSTOMER NEWSLETTERS AND E-BLASTS

It is vital that your business stay in regular contact with its customers. It is said that if you don't communicate with an existing customer at least once every 2-3 months, you can consider them a former customer!

Sending out a Customer Newsletter (hard copy or electronically) can be an excellent way to:

• Stay in touch
  
• Share company news
  
• Inform your customers about new offerings
  
• Encourage them to keep you top-of-mind
  

CUSTOMER APPRECIATION EVENTS

Let our team organize and execute an amazing Customer Appreciation Event for you to celebrate a company milestone (anniversary, new product launch, new location) or just to say thank you to your clients for their continued support.

CUSTOMER CALENDARS

What better way to keep your company top-of-mind for the entire year than to provide your customers with a calendar to remind them about all your services over the course of the year?  We will:

• Create messages that resonate with your clients
  
• Select images that get attention
  
• Coordinate printing